What turns a mall event into an attraction people come for
Shopping centre visitors are on the move: they are heading to the shops, to lunch or to the cinema, and they only stop for a programme when it is easy to see and easy to join. Your attraction therefore has to work for someone who knew nothing about it in advance, while also giving people who spotted it on social media a reason to make the trip.
A combination of three things tends to work well: a short moment that stops passers-by, the chance to take photos or film the attraction, and a follow-up offer from tenants that turns attention into a visit to their store.
- a weekend programme with announced performance times, not non-stop activity without structure
- an action zone where footfall is highest, but where it does not block the walkway
- a photo corner or a dedicated spot for group photos
- tenant promotions linked to the programme – a competition, a discount code or a tasting
- content for the centre's social media channels filmed on site
How to schedule performances over the weekend
A robot in a shopping centre does not perform all day without a break. The dance numbers are short and alternate with pauses, while the team stays on site for the entire booked time window. For you, this means choosing a few slots when a performance makes the most sense and communicating them in advance.
It usually pays to focus performances on weekend afternoons and on moments when something else is happening in the centre – a children's workshop, a fashion show or a new store opening, for example. Our production team will propose the exact number of performances and the length of the breaks based on your schedule.
Opening performance
The first dance number as the concourse starts to fill up. It draws attention to the programme and brings people to the action zone.
Walk through the mall
Under the operator's supervision, the robot follows an agreed route and invites visitors to tenants' stores or back to the action zone.
Photos with visitors
A managed queue, group photos and room for filming. An assistant keeps a safe distance and makes sure things flow smoothly.
Main performance of the day
A longer programme at peak footfall, ideally announced on social media and over the centre's PA system.
Farewell
A final performance with an invitation to come back the next day or the next weekend of the event.
A safe action zone that works with mall operations
A shopping centre is not a hall with closed doors. A crowd quickly gathers around the robot, there are pushchairs, children and shopping bags, and the walkway has to stay clear for other visitors and for any evacuation. That is why the action zone is planned as carefully as the programme itself.
The robot always moves among people under the supervision of an operator, who can end a performance at any moment. Where there is a lot of interest from children, we choose shorter performances and a larger distance. From you, we mainly need a floor plan, a description of the floor surface and a contact for the centre's operations and security teams.
- a flat, firm surface in the action zone and along the route, with no steps or cables on the floor
- free space around the robot while it dances, and room for a queue to form
- a back-of-house area out of visitors' sight for preparation and breaks, with access to power
- a clearly defined route if the robot is to walk through the mall
- security and information desk staff briefed in advance
How to involve tenants so they benefit too
For the centre's marketing team, an attraction is a success when the stores benefit from it as well. Approach tenants well ahead of time and offer them simple, specific ways to take part – not just a note that something will be happening in the centre.
The robot can invite visitors to a store, appear at a new store opening or become part of a shoot with an influencer or a well-known personality. We agree every such action and the route to the store in advance; handling products is only confirmed after testing it at a rehearsal.
- a short performance outside a tenant's store at an agreed time
- a joint competition: a photo with the robot in exchange for a voucher at participating stores
- a QR code in the action zone linking to tenants' offers
- a shoot with a well-known personality or influencer in a store or on the concourse
Social media content for the centre and its tenants
A dancing robot on the concourse is visually striking, and people film it on their own. If you also want content for your own channels, plan for it from the start: book a photographer or videographer, decide which main performance will be filmed and make sure the lighting works for vertical video too.
The rules matter just as much. Clarify in advance how the footage may be used, who is allowed to publish it, what you will do about visitors who do not want to appear on video and which music you will use – for social media videos, ideally tracks from the platform's own library or licensed music.
One weekend or a series of events?
A one-off weekend event suits the opening of a new part of the centre, a seasonal campaign or an anniversary. If you manage several centres or plan to repeat the event over several weekends, consider a roadshow format: one proven programme is repeated at multiple locations and on different dates.
For a series, we plan the logistics of each stop, the transfers between them and time buffers. The first stop serves as a pilot that tests the format and operations; the following dates then run to the same script, adapted to each venue. By agreement, we can provide a summary report of the series once it is completed.
How to get started
For a first proposal, we only need a few details: the date or period, the name and type of the space where the event will take place, a floor plan or photos of the action zone, and an idea of what you want to achieve – more people on the concourse, support for tenants, social media content, or all of these together. RobotShow prepares programmes for events across the Czech Republic and handles events abroad individually.
Based on this information, we will propose a performance schedule, a route and venue requirements. The price is quoted individually, depending on the number of days, performances and the location. Send us a no-obligation inquiry via our English website and we will come back to you with a proposal.
Frequently asked questions
How often can the robot perform in a shopping centre?
The robot performs in short slots with breaks, while the team stays on site for the entire booked time window. Our production team will propose the number of performances based on the centre's opening hours and programme.
Can the robot walk through the whole shopping centre?
We agree the route with the centre's operations team. On the concourse, the robot moves under the operator's supervision, on a flat surface without steps and at a safe distance from visitors.
How much space does the action zone need?
Our production team will confirm the size based on the programme and the floor plan. Plan for free space around the robot, room for a queue and a back-of-house area for breaks.
Can the event be repeated in several shopping centres?
Yes. For repeated events, we use a roadshow format with a plan of stops, transfers and time buffers. The first stop tests the format, and the following dates build on it.
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Quick no-obligation inquiry
A few details are enough – we will fine-tune the rest together. Sending the form is not a booking.
Technical details and the final programme are always confirmed by our production team. About RobotShow